For full consideration, please apply by . Resumes will be accepted until position is filled.
Special Instructions to Applicants
For full consideration, please include a resume and three professional references.
About this Position
Primarily responsible for reviewing all charges and fee estimates, discussing payment policy with clients and collecting additional deposits when charges exceed original fee estimate. Responsible for greeting clinic clients, admitting/dismissing patients and collecting payment for services. Schedules appointments, answers phones, and communicates necessary messages to faculty/clinicians.
Required Qualifications
High School/GED (degree must be conferred on or before agreed upon start date)
High school/GED and 1 year of clerical/customer service experience. Post-secondary education may substitute for years of required experience.
Skills, Proficiencies, and/or Knowledge:
Must have excellent interpersonal and communication skills as well as organization skills, ability to handle/reconcile payments received for services and multi-line phone skills. Must have MS Office experience.
Preferred Qualifications
High School/GED
Eight years’ experience in a medical or veterinary client service role. Four years’ experience in billing/cash handling. Completion of at least two on-campus or online customer service focused training courses. Certified Veterinary Receptionist (CVR) from the National Association of Veterinary Technicians in America (NAVTA).
Oklahoma State University, as an equal opportunity employer, complies with all applicable federal and state laws regarding non-discrimination. Oklahoma State University is committed to a policy of equal opportunity for all individuals and does not discriminate based on race, religion, age, sex, color, national origin, marital status, disability, or veteran status with regard to employment, educational programs and activities, and/or admissions. For more information, visit eeo.okstate.edu.
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