Under the direction of the I.T. Helpdesk/Desktop manager, the Desktop Support Specialist provides efficient and flexible desktop support services with a strong customer service commitment. The Desktop Support Specialist will provide a second level of support for issues reported, as well as desktop administration of computer systems and related peripherals, classroom technology support, and provide the Help Desk with customer support. Will be working in a clinical and academic environment.
Required Qualifications
High School/GED
Two (2) years combined computer support related education and/or experience
Certifications, Registrations, and/or Licenses:
N/A
Skills, Proficiencies, and/or Knowledge:
Microsoft Windows 10 and 7
Microsoft Office Suite 2013+
Microsoft Active Directory
Mac OS, IOS and android devices
Desktop computer hardware
Network printer operations
Preferred Qualifications
Two (2) to Three (3) years computer support combined with education
Certifications, Registrations, and/or Licenses:
N/A
Skills, Proficiencies, and/or Knowledge:
N/A
Oklahoma State University, as an equal opportunity employer, complies with all applicable federal and state laws regarding non-discrimination. Oklahoma State University is committed to a policy of equal opportunity for all individuals and does not discriminate based on race, religion, age, sex, color, national origin, marital status, disability, or veteran status with regard to employment, educational programs and activities, and/or admissions. For more information, visit eeo.okstate.edu.
To develop in each student the skills of critical thinking and to help students learn the subject matter presented to them in order for that student to become a positive member of the community.
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