Human Resources

Patient Service Representative - Family Medicine

  • 492719
  • Tulsa
  • CENTER FOR HEALTH SCIENCES (CHS)
  • Staff Full-time
  • College of Osteopathic Medicine (CHS)
  • High school diploma or equivalent

Campus

OSU-Center for Health Sciences

Contact Name & Email

Jeffery Kellerman, jeff.kellerman@okstate.edu

Work Schedule

Monday through Friday, 8:00am-5:00pm

Appointment Length

Regular Continuous/Until Further Notice

Hiring Range

$15.00 - $16.88

 

Priority Application Date

Resumes will be accepted until position is filled.

Special Instructions to Applicants

For full consideration, please include a resume, cover letter and contact information for three professional references.

About this Position

Responsible to perform duties related to checking in/out patients, scheduling patient appointments, call confirmations, verifying insurance while maintaining accuracy and compliance with departmental policies and State/Federal regulations.

Required Qualifications

  • High School/GED (degree must be conferred on or before agreed upon start date)

Certifications, Registrations, and/or Licenses:

  • Valid Driver's License

Skills, Proficiencies, and/or Knowledge:

  • Proficient in computer applications, particularly the MS Office Suite, with a focus on Outlook, Word, and Excel.
  • Skilled in typing and data entry, with a solid understanding of medical terminology.
  • Capable of managing phone communications while maintaining attention to detail and a commitment to quality.
  • Strong customer service abilities, demonstrating professionalism and effective interpersonal communication with patients and medical personnel.
  • Experienced in collaborative team settings, knowledgeable about HIPAA regulations, and adaptable to new processes as needed.

Preferred Qualifications

  • Vocational/Technical
    • Some college or technical school in a related field or six months related job experience.
    • Experience with EMR system (EPIC).

 

 

Oklahoma State University, as an equal opportunity employer, complies with all applicable federal and state laws regarding non-discrimination. Oklahoma State University is committed to a policy of equal opportunity for all individuals and does not discriminate based on race, religion, age, sex, color, national origin, marital status, disability, or veteran status with regard to employment, educational programs and activities, and/or admissions. For more information, visit eeo.okstate.edu.

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