Campus

OSU-Oklahoma City

Contact Name & Email

Ronda Reece, ronda.reece@okstate.edu

Work Schedule

Monday through Friday, 8:00am-5:00pm with occasional evenings and weekends.

Appointment Length

Regular Continuous/Until Further Notice

Hiring Range

$51,043.20 - $52,574.50

Special Instructions to Applicants

For full consideration, please include a resume, cover letter and contact information for three professional references.

About this Position

Responsible for oversight and management of the day-to-day operation of the department. Ensures compliance with all federal, state and institutional policies as applicable. Develops short and long-term program goals and objectives; develops and monitors annual operating budget.

Required Qualifications

• Bachelor's

  Human Relations, Social Work, Counseling, Psychology, or similar degree. (degree must be conferred on or before agreed upon start date)

  • 1-3 years experience working with diverse student groups with a variety of resource needs, including homelessness, addiction recovery, prison-diversion, and/or similar programming.
  • 1-3 years experience in budget management.
  • 1-3 years experience in developing, coordinating, and facilitating activities and/or services and records management.

Skills, Proficiencies, and/or Knowledge:

• Knowledge of the justice system and justice involved individuals.
• High degree of integrity; ability to work in a sensitive, highly confidential and professional environment.
• Strong interpersonal skills and ability to communicate diplomatically, clearly, and effectively, both verbally and in writing to exchange information, give/receive instructions and respond to inquiries appropriately with all students, faculty, staff and community partners.
• Exhibit problem solving skills beyond a set of instructions and adapt to changes when necessary.
• Ability to use analytical and critical thinking skills to interpret written policies and procedures.
• Ability to manage multiple priorities imposed by frequent deadlines, peak workloads, and public/student contact.
• Passion for assisting customers and representing the OSU-OKC and OSU brand with positivity and professionalism.
• Demonstrated history of ethical and professional behavior.

Essential Job Functions:

1. Directs all activities for the OSU-OKC Center for Social Innovation program in order to accomplish the program’s objectives and measurable outcomes.
2. Hire, train, supervise and evaluate the performance of department staff.
3. Develops and implements effective recruiting strategy aimed at accepting students who meet the predetermined requirements for increased likelihood of program completion.
4. Directs the creation of personalized learning and development plans for participants taking into account current OSU-OKC offerings, and partner training facility offerings.
5. Creates, maintains, and applies continuous improvement processes for the growth, retention and learning objectives for the participants to deliver skills necessary for long term employability.
6. Leads the design, development, facilitation, and evaluation of all program services and effectiveness such as participant onboarding, progress toward goals, and retention in the program in partnership with Institutional Effectiveness & Accreditation.
7. Complies with federal, state, and OSU-OKC policies, authorization of expenditures, budgeting and record keeping.
8. Collaborates with OSU-OKC TRIO programs to help participants understand campus and community resources to assist in growth, retention, and a positive student experience.
9. Directs the maintenance of administrative records for the program in accordance with guidelines and requirements of institutional policy and partnering agencies.
10. Prepares, files, and submits all required reports to the OSU-OKC administration and other authorities as required in a timely manner.
11. Serves as the program central contact with OSU-OKC Administration, faculty, staff, students, and community.
12. Creates data collection plans, processes, and systems to measure pre and post program outcomes per student focused on retention, growth, and achieving learning objectives.
13. Creates student application, client profiles, and systems for tracking metrics for reporting that drives process improvement and retention.
14. Completes all mandatory training and participates in a minimum of two professional development opportunities each year.
15. Performs other duties as assigned.

The duties listed in this job description are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.

Working Conditions:

• Must be able to work flexible hours to include some nights and weekends.
• Work is primarily work that will be performed in an office environment with a significant amount of public contact, in person, by telephone, via email, and various communication platforms.
• In-state travel to include exposure to outside conditions as relates to program cultural events and activities. Occasional overnight stay may be required.
• Occasional out-of-state travel for trainings.

Physical Requirements:

• Duties require extended periods of sitting, talking and listening.
• Duties require extensive use of computers, telephone and other office equipment.
• Requires possible lifting of up to 25 lbs. (If an object weights more than 45 lbs., OSU-Oklahoma City requires this to be a two-person lift).

The work environment and physical demands described here are representative of those required by an employee to perform the essential functions of this job with or without reasonable accommodations.