Campus

OSU-Oklahoma City

Contact Name & Email

Jacqui Richardson, jacqui.smith@okstate.edu

Work Schedule

Monday through Friday, 8:00am-5:00pm with occasional evenings and weekends.

Appointment Length

Regular Continuous/Until Further Notice

Hiring Range

$37,278.00 - $38,764.54

Priority Application Date

For full consideration, please apply by 2025-06-23. Resumes will be accepted until position is filled.

Special Instructions to Applicants

For full consideration, please include a resume, cover letter and contact information for three professional references.

About this Position

The Academic Advisor will provide academic advisement and career guidance to students within an assigned area/specialty. This position requires working closely with faculty and staff to provide support to students as they navigate through the educational process. The priority for this position is to ensure consistent institutional standards related to student enrollment, persistence and retention, and graduation.

Required Qualifications

• Bachelor's (degree must be conferred on or before agreed upon start date)
  • Minimum of three years progressively responsible work experience in a related field.
  • Experience working in a fast-paced and customer service rich environment.
  • Experience working in both collaborative/team environments and in positions that require individualized work with minimal supervision.
• Skills, Proficiencies, and/or Knowledge:
  • Strong interpersonal skills and ability to communicate diplomatically, clearly, and effectively, both verbally and in writing to exchange information, give/receive instructions and respond to inquiries appropriately with all students, faculty, staff and community partners.
  • Exceptional problem solving and critical thinking skills required.
  • Accurate typing/data entry skills and demonstrated ability to work with attention to detail.
  • Demonstrated coordination, planning, and organizational skills.
  • Ability to manage multiple priorities imposed by frequent deadlines, peak workloads, and public/student contact.
  • Ability to work independently and collaborate within a team environment while effectively managing multiple priorities and deadlines. 
  • Ability to thrive in a high-paced and dynamic environment.
  • Strong experience working with office technologies including but not limited to office computers, scanners, internet, Microsoft Office (Word, Excel, Outlook).
  • Ability to perform basic math functions.
  • Passion for assisting customers and representing the OSU-OKC and OSU brand with positivity and professionalism.
  • Demonstrated history of ethical and professional behavior.

Essential Job Functions

1. Provide academic advising to degree seeking and non-degree seeking students; strategize with students on the timely completion of degree requirements and focus on academic/career success. Work with division faculty and staff to develop advisement strategies that specifically address the requirements of the program and the needs of our students.
2. Interpret federal, state, and institutional polices and professionally communicate these to faculty, students, and staff. Maintain a current understanding of academic policies, procedures, and processes. Be familiar with policies involving accreditations and certifications related to specific degree programs.
3. Assist students with schedule development and course registration (drop, add and withdrawal). Educate students on how follow a degree plan and utilize online enrollment.
4. Advise students planning to transfer to other colleges and universities on issues related to course transfer, degree options and long-term career goals.
5. Evaluate transcripts from other academic institutions for equivalencies and application to degree programs. Work with faculty and Registrar Services to maintain a database of transfer course equivalencies.
6. Advise students in relation to the Satisfactory Academic Progress Policy (SAPP). Prepare and monitor student educational plans in compliance with institutional and federal regulations.
7. Increase student awareness of campus resources and programs which enhance the student’s college experience. Make referrals to off campus community resources as needed.
8. Serve as a liaison between the academic advisement team and other functional areas of campus. Disseminate information regarding assigned specialty/area of focus as needed.
9. Assist with campus-wide persistence and graduation efforts. Plan and implement retention strategies specifically targeting students within an assigned specialty/area of focus.
10. Assist with recruitment and student engagement efforts. Deliver presentations and distribute information to current and prospective students as needed.
11. Promote degree completion and assist students with degree audits, My Academic Plans (MAPs) and graduation applications.
12. Maintain confidentiality of student records and observe policies related to student privacy (FERPA).
13. Participate in Advisement Team meetings/trainings, campus committees and on-going professional development opportunities.
14. Participate in ongoing departmental documentation and process improvement efforts; Exhibit an understanding to this positions role in the campus semester plans, standard operating procedures, key performance indicators, etc.
15. Completes all mandatory training and participates in a minimum of two professional development opportunities each year.
16. Performs other duties as assigned.

Preferred Qualifications

• Experience in an educational and/or advisement environment.