Campus

OSU-Institute of Technology

Contact Name & Email

Matt Short, matt.short@okstate.edu

Work Schedule

Monday through Friday, 8:00am-5:00pm with occasional evenings and weekends.

Appointment Length

Regular Continuous/Until Further Notice

Hiring Range

$14.94 - $16.78

Hourly

Special Instructions to Applicants

For full consideration, please include a resume, cover letter and contact information for three professional references. Internal applicants will receive priority.

About this Position

GENERAL SUMMARY: 

Oversees the awarding processes of the Student Financial Services office to ensure accuracy and compliance. Responsible for federal work study policies, procedures, processes, and budget.  Provides counseling, information and customer service to students, parents, faculty, staff and administration regarding all types if student financial aid. Interprets and monitors institution policies and procedures to ensure that the institution maintains compliance with state and federal policies related to student financial aid programs.  Liaison with computer services to develop accurate reports and financial aid processes.  Packages financial aid awards within the guidelines of university policies and federal and state regulations.

Required Qualifications:

Education:

• Associate's

Experience:

• Proven history of demonstrating ethical and professional behavior.
• Minimum of two years related work experience in a customer service setting, preferably in higher education.

Certifications, Registrations, and/or Licenses:

• A valid driver’s license will be required if performing the functions of the position necessitates the use of a personal or university vehicle.

Skills, Proficiencies, and/or Knowledge:

• Must be knowledgeable of all facets of financial aid to assist students appropriately.
• A positive “can-do” attitude along with a professional appearance and demeanor should be modeled at all times.
• Must have a willingness to continually self-initiate learning to remain current in expertise.
• Should be able to quickly grasp and apply training in learning new skills and methods.
• Must be service oriented with ability to work and respond effectively to various audiences of internal and external clients.
• Must be flexible, innovative and self-motivated.