Patient Service Representative
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CENTER FOR HEALTH SCIENCES (CHS)
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High school diploma or equivalent
Campus
OSU-Center for Health Sciences
Contact Name & Email
Jeffery Kellerman, jeff.kellerman@okstate.edu
Work Schedule
Monday through Friday, 8:00am-5:00pm
Appointment Length
Regular Continuous/Until Further Notice
Hiring Range
$16.00 - $18.00, hourly
Priority Application Date
While applications will be accepted until a successful candidate has been hired, interested parties are encouraged to submit their materials by to ensure full consideration.
Special Instructions to Applicants
For full consideration, please include a resume, cover letter and contact information for three professional references.
About this Position
The Patient Service Representative is responsible to perform duties related to checking-in/out patients, scheduling patient appointments, call confirmations, verifying insurance while maintaining accuracy and compliance with departmental policies and State/Federal regulations.
Required Qualifications
- High School/GED (degree must be conferred on or before agreed upon start date)
Certifications, Registrations, and/or Licenses:
- Valid Oklahoma Driver License Required
Skills, Proficiencies, and/or Knowledge:
Strong Computer Skills (MS Office Suite – specifically with Outlook, Word, Excel), typing and data entry, medical terminology, answer phone, detail-oriented, quality focus, ability to prioritize and work within deadlines, excellent customer service skills, professionalism and interpersonal communication, ability to effectively communicate with patients and all medical staff, ability to work in a team environment, knowledge of HIPAA guidelines and ability to learn new processes as required
Preferred Qualifications
- Vocational/Technical
- Some college or technical school in related field
- Six months related job experience
- Experience with EMR system