Loan Coordinator
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INSTITUTE OF TECHNOLOGY (OKM)
Campus
OSU-Institute of Technology
Contact Name & Email
Matt Short, matt.short@okstate.edu
Work Schedule
Monday through Friday, 7:30am-4:30pm with occasional evenings and weekends.
Appointment Length
Regular Continuous/Until Further Notice
Hiring Range
$14.21 - $16.01
Hourly
Special Instructions to Applicants
For full consideration, please include a resume, cover letter and contact information for three professional references. Internal applicants will receive priority consideration.
About this Position
GENERAL SUMMARY:
Coordinates the processing and disbursing of Federal Direct Student Loans, Federal Parent PLUS Loans and Private Alternative Loans ensuring that specific eligibility criteria are met and loans are disbursed within applicable federal guidelines. The Loan Coordinator also is responsible for assisting students and parents with the loan application, entrance counseling, exit counseling and Master Promissory Note process, as well as acts as the university liaison with private lenders for students with alternative funding needs. The Loan Coordinator monitors over need and over award reports, and makes loan adjustments each day to ensure that students are not over awarded and that loan funds are returned within guidelines mandated by the Department of Education. The Loan Coordinator must reconcile with the Department of Education, the Bursar's Office, and the Accounting Office on a monthly and annual basis.
Required Qualifications
Education:
- Associate Degree from an accredited college or university required. Other combinations of education and experience may be considered in lieu of degree.
Experience:
- Evidences a history of demonstrating ethical and professional behavior.
- Background working with Department of Education and State of Oklahoma financial aid programs.
- Experience utilizing student loans delivery systems including ElmNET, National Student Loan Data System (NSLDS), SCT+ and Banner.
Certifications, Registrations, and/or Licenses:
Skills, Proficiencies, and/or Knowledge:
- Knowledge of Department of Education Federal financial aid regulations and loan policies and procedures.
- Must be able to interact comfortably and effectively with a diverse client population.
- Must be able to relate effectively with members of student support units and contribute in a dynamic team environment that adheres to process-oriented, results driven strategies.
- A positive "can-do" attitude along with a professional appearance and demeanor should be modeled at all times.
- Must have a willingness to continually self-initiate learning to remain proficient. Should be able to quickly grasp and apply new skills and methods.
- Must be customer service motivated with ability to work and respond effectively to varied audiences of internal and external clients.
- Must possess strong organizational skills as well as a demonstrated ability to multi-task and work in a deadline-driven environment.
- Proficiency in operating computer applications including Microsoft Office, Excel & Word, and Banner.
- Strong interpersonal and customer service skills.
- Strong analytical skills.
- Ability to organize, prioritize and coordinate workload and work within deadlines.