Human Resources

Infrastructure Support Specialist

  • 493110
  • Okmulgee
  • INSTITUTE OF TECHNOLOGY (OKM)
  • Staff Full-time
  • Associate's degree

Campus

OSU-Institute of Technology

Contact Name & Email

TJ Stryker, tj.stryker@okstate.edu

Work Schedule

Monday through Friday, 7:30am-4:30pm with occasional evenings and weekends.

Appointment Length

Regular Continuous/Until Further Notice

Hiring Range

$18.56 - $20.18

Hourly

Special Instructions to Applicants

Please upload cover letter, resume, and contact information for three professional references.

About this Position

GENERAL SUMMARY: 

Participate in the specification, quotation, maintenance, repair, installation, deployment, monitoring, documentation, testing, and security of campus TCPIP network, telephone, video, wired network, wireless network, virtual servers, physical servers, firewalls, intrusion protection systems, associated software, and confidentiality, integrity, availability of data services hereinafter collectively referred to as infrastructure.  Should strive to provide 99% infrastructure uptime.

Required Qualifications

Educations:

  • Associate's degree in a computer-related discipline, Bachelor's degree preferred.

Experience:

  • Proven history of demonstrating ethical and professional behavior.
  • Proven experience and expertise in hardware, operating systems and infrastructures.

Certifications, Registrations, and/or Licenses:

  • Valid Oklahoma driver’s license.
  • Professional industry certifications are highly desirable.

Skills, Proficiencies, and/or Knowledge:

Skills and Abilities:

  • Must possess excellent critical thinking, troubleshooting, and decision-making skills.
  • Must have an understanding of binary and hexadecimal operations and possess algebra skills.
  • A positive "can-do" attitude along with a professional appearance and demeanor should be modeled at all times.
  • Must have a willingness to continually self-initiate learning to remain current in expertise.
  • Must be service oriented with ability to work and respond effectively to diverse audiences of internal and external clients, exhibiting high production standards.
  • Must be team-oriented.
  • Ability to define problems, collect data, establish facts, recommend and implement solutions in a timely fashion.
  • Strong organizational skills as well as a demonstrated ability to multi-task and work in a deadline-driven environment.
  • Ability to prioritize and delegate work.
  • Must be flexible, innovative and self-motivated.  

Communication Skills:

  • Advanced verbal and written communication skills.
  • Must possess excellent interpersonal skills, with the ability to effectively recognize and resolve conflict.

Preferred Qualifications

  • Bachelor's degree in a computer-related discipline.

 

 

All positions are subject to the availability of funding, and any offers are contingent upon the successful completion of a background check. Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. To request an accommodation, please email eeo@okstate.edu or call 405-744-5449.

Oklahoma State University, as an equal opportunity employer, complies with all applicable federal and state laws regarding non-discrimination. Oklahoma State University is committed to a policy of equal opportunity for all individuals and does not discriminate based on race, religion, age, sex, color, national origin, marital status, disability, or veteran status with regard to employment, educational programs and activities, and/or admissions. For more information, visit eeo.okstate.edu.

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