Collections Coordinator #631166
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INSTITUTE OF TECHNOLOGY (OKM)
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High school diploma or equivalent
Campus
OSU-Institute of Technology
Contact Name & Email
Paige Gaither, paige.gaither@okstate.edu
Work Schedule
Monday through Friday, 7:30am-4:30pm with occasional evenings and weekends.
Appointment Length
Regular Continuous/Until Further Notice
Hiring Range
$14.21 - $16.01
Hourly
Special Instructions to Applicants
**Internal applicants only** For full consideration, please include a resume, cover letter and contact information for three professional references.
About this Position
GENERAL SUMMARY:
Responsible for coordinating the Debt Management Retention Program for the university receivables and coordinating the development and maintenance of the procedures that provide financial aid refunds to students.
Required Qualifications
Education:
- Associate Degree in Accounting, Business or Management from an accredited college or university highly preferred.
Experience:
- Evidences a history of demonstrating ethical and professional behavior.
- Two years of work experience in accounting, cashiering, collections, banking, or other related discipline.
Certifications, Registrations, and/or Licenses:
- Valid Oklahoma driver’s license.
Skills, Proficiencies, and/or Knowledge:
Skills and Abilities:
- Must possess knowledge of generally accepted accounting standards.
- Ability to safeguard privacy and confidentiality of information accessible in the Bursar Office.
- Must be able to interact comfortably and effectively with a diverse student population.
- Must possess excellent organizational and analytical skills, with strong attention to detail.
- Must have critical thinking, mathematical, and interpreting skills and be able to perform complex data recording operations.
- Aptitude for computerized record-keeping systems and analytical ability.
- A positive “can-do” attitude along with a professional appearance and demeanor should be modeled at all times.
- Must have a willingness to continually self-initiate learning to remain proficient. Should be able to quickly grasp and apply new skills and methods.
- Must be customer service motivated with ability to work and respond effectively to varied audiences of internal and external clients.
- Must possess a demonstrated ability to multi-task and work in a deadline-driven environment.
- Must be flexible, innovative and self-motivated.
Communication Skills:
- Strong verbal communication skills to include individual interaction and group directives.
- Proficient problem-solving, research and public relations skills.
- Excellent written communication and listening skills and customer responsiveness are essential.
- Must possess excellent interpersonal skills, with the ability to effectively recognize and resolve conflict.