Campus

OSU-Oklahoma City

Contact Name & Email

Pam Mathis, pam.mathis@okstate.edu

Work Schedule

Department hours are Monday through Thursday, 8:00am-6:00pm and Friday 8:00am-5:00pm with occasional evenings and weekends.

Appointment Length

Regular Continuous/Until Further Notice

Hiring Range

$50,000.00 - $55,000.00 Salary

Special Instructions to Applicants

For full consideration, please include a resume, cover letter and contact information for three professional references.

About this Position

Responsible for the administration and oversight of the University’s accounts receivable, cashiering, collections, student aid refunds, and cash management functions. Ensures accurate collection, accounting, safeguarding, and deposit of funds due to and received by the University, as well as the disbursement of student aid refunds in accordance with applicable federal and state laws, regulations, and University policies. Oversees compliance of accounts receivable operations in accordance with applicable state and federal statutes and regulations. Supervises Business Services staff.

Required Qualifications:

Education:

Bachelor's in Accounting, Business, or related field.

Experience:

• Three to five years experience in accounting, finance or banking.
• Three to five years experience supervising employees.

Skills, Proficiencies, and/or Knowledge:

• Knowledge and skills of accounting and/or bookkeeping principles, methodology, and practices.
• Knowledge of cashiering and cash management principles, systems, procedures, and standards.
• Excellent problem-solving and conflict resolution skills.
• Ability to supervise and train staff, including organizing, prioritizing, and scheduling work assignments.
• Highly proficient technical skills.
• Ability to handle multiple tasks and prioritize effectively with high degree of accuracy and attention to detail.
• Strong interpersonal skills and ability to communicate diplomatically, clearly, and effectively, both verbally and in writing to exchange information, give/receive instructions and respond to inquiries appropriately with all students, faculty, staff and community partners.
• High degree of initiative to work independently and also collaborate in a team environment.
• Demonstrated knowledge of office technologies including but not limited to: office computers, fax machines, scanners, internet, Microsoft Office (Word, Excel, Access, PowerPoint, Outlook).
• Passion for assisting customers and representing the OSU-OKC and OSU brand with positivity and professionalism.
• Demonstrated history of ethical and professional behavior.

Preferred Qualifications

• Master's inAccounting, Business Administration or Finance.
• Prior experience in using Banner operating system or similar product
• Previous experience in higher education.

Essential Job Functions:

1. Coordinate all aspects of the accounts receivable/billing system for the University including system maintenance of accounts receivable information.
2. Responsible for all aspects of student account collections including monthly statements, reminder communications, payment plans, and past-due collections.
3. Oversee third party collections.
4. Supervises the disbursement of all student account refunds. Oversees the processing and reconciliation of third-party scholarships/sponsors.
5. Responsible for all custodial University change fund operations including daily reconciliations and bank deposits.
6. Coordinate all aspects of security of the department including money received, documents, and internal controls. This also includes securing the vault and safe access along with maintaining adequate bonding requirements for departmental employees.
7. Maintain relationships with collection agencies and credit card services and coordinate process to send university uncollectable debts to collection agencies.
8. Provide financial counseling services for the collection of University debt, while remaining in compliance with the Fair Debt Collection Act. This involves developing enrollment and cancellation procedures, maintaining knowledge and training staff regarding State and Federal regulations, financial aid, education costs, and OSU policies and procedures, as well as coordinating communication with students, parents, sponsors, including other OSU departments regarding accounts receivable. Approve exceptions to policy as deemed appropriate.
9. Supervises and trains staff members concerning the use of computer system, reports and other requirements.
10. Supervises participation in Oklahoma Tax Commission Warrant Intercept Program.
11. Monitor bankruptcy cases and law to minimize University losses.
12. Supervised the compilation of reports and reconciliations including:
    • Bad debt processing/write off procedures
    • Student payment option plan
    • 1098 Processing
    • Preparing and completing journal entries as needed.
13. Completes all mandatory training and participates in a minimum of two professional development opportunities each year.
14. Performs other duties as assigned.

 The duties listed in this job description are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.

Working Conditions:

• May be required to work extended hours during designated heavy enrollment time.
• Must be able to work flexible hours to include some nights and weekends.
• Work will be performed in an office environment with a significant amount of public contact, in person, by telephone, via email, and various communication platforms.

 Physical Requirements:

• Duties require extended periods of standing, sitting, talking, and listening.
• Duties require extensive use of computers, telephones, and other office equipment.
• Requires possible lifting of up to 25 lbs. (If an object weighs more than 45 lbs., OSU-Oklahoma City requires this to be a two-person lift).

The work environment and physical demands described here are representative of those required by an employee to perform the essential functions of this job with or without reasonable accommodation.