Campus

OSU-Stillwater

Contact Name & Email

Amy Hoy, amy.hoy@okstate.edu

Work Schedule

Monday - Friday 8am - 5pm

Appointment Length

Regular Continuous/Until Further Notice

Hiring Range

$18.00 - $27.00

Hourly

Special Instructions to Applicants

For full consideration, please include a resume, cover letter and contact information for three professional references.

About this Position

Required Qualifications

• High School/GED (degree must be conferred on or before agreed upon start date)

• High School/GED and at least five (5) years of progressively responsible experience in human resources or benefits administration. Additional post-secondary education beyond minimum education requirement may substitute for years of required experience.   

• Skills, Proficiencies, and/or Knowledge:

  Strong analytical and quantitative skills with a high level of attention to detail. Strong organizational skills, ability to prioritize and work autonomously. Strong interpersonal, customer service, and public relations skills. Demonstrated critical thinking and problem-solving skills, including the ability to assess complex situations and identify appropriate solutions. Effective presentation and communication skills. Ability to maintain confidentiality in all aspects of the job. Ability to manage multiple tasks and priorities in an environment with frequent interruptions. Ability to communicate, interact, and work effectively and cooperatively with individuals those diverse ethnic and educational backgrounds.

Preferred Qualifications

• Bachelor's
  Five (5) or more years of progressively responsible experience in human resources or benefits administration, with significant emphasis on retirement and retiree programs.

• Five (5) or more years of progressively responsible experience in human resources or benefits administration, with significant emphasis on retirement and retiree programs.

•  
• Skills, Proficiencies, and/or Knowledge:
  Working knowledge of retirement regulations and compliance requirements

   
  Strong understanding of benefits administration processes, including enrollment, billing, eligibility, and vendor coordination

  Proven ability to research, analyze, and resolve complex or escalated benefit and retirement issues

  Experience collaborating with external vendors and internal stakeholders to resolve cases and improve service delivery

  Ability to interpret policies, plan documents, and regulations and clearly communicate them to diverse audiences
   
  Strong written and verbal communication skills, with experience delivering presentations or benefits education sessions

   

  Demonstrated ability to exercise sound judgment, discretion, and confidentiality when advising employees, retirees, and beneficiaries